Everything you need to know about requesting payouts, setting up payment methods, and receiving your trading profits.
PRO Payout Rules: Official eligibility and limits (minimum $500, 8 trading days, 5 profitable days, 30% consistency rule, safety net, min/max by account size) are in our Payout Rules and Procedures.
Overview
Performance Account holders can request payouts once they've reached their profit target. This guide covers the entire payout process from eligibility to receiving funds.
Important: Payouts are only available for Performance Accounts (funded accounts), not Evaluation Accounts. You must first successfully complete an evaluation to become eligible for payouts.
How You Can Receive Payouts
We do not require a bank account. You can receive payouts via:
- PayPal — provide your PayPal email
- Zelle — provide your Zelle email or phone number
- Cash App — provide your $cashtag
- Venmo — provide your Venmo username
- Paper check — we mail a check to your profile address
Set your preferred method on the Payout Method page. We never see or store your bank account details. If you prefer, you can also add a bank account via Stripe (optional).
Your responsibility: Payouts are sent to the method and identifier you provide. You are responsible for providing correct details; we are not liable for funds sent to incorrect or fraudulent details.
We do not store bank account numbers. If you use PayPal, Zelle, Cash App, or Venmo, you may link your bank on their platform; that is between you and them.
Payout Eligibility
Profit Target Achievement
To become eligible for payouts, you must:
- Have a Performance Account (not an Evaluation Account)
- Reach your profit target (account balance + open P&L ≥ profit target value)
- Maintain your account balance above the initial plan amount
- Have a verified payout method on file
Account Status
Your account must be in "active" status. Accounts marked as "Admin Only" or "Failed" are not eligible for payouts until the status is resolved.
Notification: Once you reach your profit target, you'll receive an email notification confirming your eligibility for payouts. This email will include instructions for setting up your payout method if you haven't already.
Setting Up Payment Methods
Before requesting your first payout, set up how you want to receive funds. You can use PayPal, Zelle, Cash App, Venmo, or paper check (no bank account required), or optionally add a bank account via Stripe.
Option 1: No bank required (recommended)
From your dashboard, go to Payout Method. Choose PayPal, Zelle, Cash App, Venmo, or paper check, enter the requested identifier (e.g. PayPal email, $cashtag), and save. You can request payouts immediately after saving. We never see or store your bank details.
Option 2: Bank account via Stripe (optional)
If you prefer ACH to a bank account, click "Add Payout Method" on the Payout Method page. You'll be redirected to Stripe's secure onboarding where you enter bank details (routing and account number), complete verification, and accept Stripe's terms. Stripe verifies your account (may take 1–2 business days); we never store your bank details on our servers.
Security: We do not store bank account numbers. For no-bank methods we store only the identifier you provide (e.g. email, $cashtag). Bank details, when used, are handled solely by Stripe.
Requesting a Payout
Step 1: Check Your Available Balance
From your dashboard, check your "Available for Payout" balance. This is calculated as:
Available Balance = Current Equity - Initial Balance - Minimum Payout Amount
The minimum payout amount is typically $50.00. You cannot request payouts smaller than this amount.
Step 2: Submit Payout Request
To request a payout:
- Navigate to the "Request Payout" section in your dashboard
- Select your verified payout method
- Enter the amount you wish to withdraw (must be ≥ minimum payout)
- Add an optional description or note
- Review the payout details and confirm
- Submit your request
Step 3: Payout Processing
After submitting your request:
- Auto-Approval: If auto-approval is enabled, your payout will be processed immediately
- Manual Review: If manual review is required, an admin will review your request (typically within 24-48 hours)
- Status Updates: You'll receive email notifications at each stage of the process
- Processing Time: Once approved, funds typically arrive in 1-3 business days
Payout Limits & Fees
Minimum Payout Amount
The minimum payout amount is $50.00. You cannot request payouts smaller than this amount. This minimum helps ensure efficient processing and covers transaction fees.
Maximum Payout Amount
There is no maximum payout amount. You can request your entire available balance in a single payout, subject to your account balance remaining above the initial plan amount.
Processing Fees
Payout processing fees, if any, are typically covered by the platform. However, your bank may charge fees for receiving transfers. Check with your bank for their fee structure.
Payout Frequency
You need at least 8 trading days since your last approved payout (or since you started) before requesting again. You must also meet the minimum balance and other PRO payout rules each time.
Payout Schedule & Processing Times
Request Submission
Payout requests can be submitted at any time, 24/7. There are no cutoff times or specific days when requests must be submitted.
Review & Approval
If manual review is required:
- Review typically occurs within 24-48 hours during business days
- You'll receive an email notification when your request is approved or if additional information is needed
- Auto-approved payouts are processed immediately
Fund Transfer
Once approved, funds are sent to your chosen payout method:
- PayPal / Zelle / Cash App / Venmo: We send to the identifier you provided; timing depends on the method (often same day or 1–2 business days).
- Paper check: Mailed to your profile address; allow time for mail delivery.
- Bank (Stripe): Typically 1–3 business days to your verified bank account.
- You may receive an email when the payout is processed or sent.
Note: Processing times may be longer during holidays or weekends. International transfers may take additional time depending on your bank and location.
Account Balance Requirements
Minimum Balance After Payout
After reaching your profit target, your account balance must always remain above the initial plan amount. This means:
- You cannot withdraw funds that would bring your balance below the initial amount
- If your balance falls below the initial amount, trading may be restricted
- Your account may be marked as "Admin Only" until the balance is restored
Example Calculation
For a $50,000 Performance Account:
- Initial balance: $50,000
- Current equity: $55,000
- Available for payout: $5,000 (current equity - initial balance)
- You can request up to $5,000 while maintaining the $50,000 minimum
Tracking Payout Status
You can track the status of your payout requests from your dashboard:
Pending
Your request is awaiting admin review or processing.
Approved
Your request has been approved and funds are being transferred.
Paid
Funds have been sent to your chosen payout method (PayPal, Zelle, bank, etc.).
Failed
The transfer failed. Contact support for assistance.
Frequently Asked Questions
How long does it take to receive funds?
For PayPal, Zelle, Cash App, or Venmo, funds are often sent within 1–2 business days after approval. Paper checks are mailed to your address and take longer. Bank transfers via Stripe typically arrive in 1–3 business days.
Can I cancel a payout request?
Payout requests can only be cancelled if they're still in "Pending" status. Once approved or processed, they cannot be cancelled.
Are there taxes on payouts?
We do not withhold taxes. You are responsible for reporting trading profits to your local tax authorities according to applicable laws.
Can I change my payout method?
Yes. On the Payout Method page you can update your PayPal, Zelle, Cash App, Venmo, or check preference at any time, or add/remove a bank account via Stripe. Your next payout request will use your current saved method.